Start with a short message. You do not need to understand the reasons for the behaviour or know which consultation you need beforehand.
Write to me on Telegram or by email. You can prepare a message draft on this website, open it in your app and send it yourself. You do not need to choose a service beforehand: I will help you find the best format for your situation. I reply to new enquiries within 2 working days (Monday–Friday).
Before booking, we discuss your concern, the format, price and a convenient date for the video call. Once we agree, I will provisionally hold your chosen time for 24 hours and send the payment details. Your booking is confirmed only after full prepayment is received. If payment is not received within 24 hours, the time becomes available for booking again.
After your booking is confirmed, I will send a short questionnaire in a format we agree on — along with guidance on the photos and videos we may need before the video call. We agree in advance on how to share materials. Please send the questionnaire and other materials as early as possible to give me more time to analyse and prepare, and no later than 24 hours before the video call.
In an online meeting of 60–120 minutes, we discuss your cat’s history, wellbeing, environment, routine and relationships. We develop working hypotheses and choose realistic steps together that your family can take to improve the situation.
Initial meeting: 60–120 minutes
I will send a written plan with the specific steps we agreed during the consultation within 3 working days after the first meeting, earlier whenever possible.
After the first consultation, as you prepare for the scheduled follow-up, you can send me videos and observations. It is best to send them as early as possible rather than leaving them until the meeting. I will not write a detailed analysis in chat, but I will watch and analyse the materials beforehand. During the follow-up, we discuss your observations, changes, videos, overall progress, and what is and is not working. I will answer your questions. If needed, we will adjust or adapt the plan.
Telegram or email support covers clarifications about existing recommendations and help with small difficulties in putting them into practice. I reply within 2 working days (Monday–Friday). Support does not include detailed progress or homework review, new concerns, substantial reassessment or a new plan by message, and it is not an emergency service. You can always arrange an additional follow-up consultation for a more detailed discussion. If you are unsure whether your question is covered by support, please write: I will help you decide whether we can address it by message or whether a meeting would be better.
Standard and initial-only: 14 calendar days starting when the written plan is sent. Extended: 6 weeks starting when the written plan is sent. A new concern in a returning household: 14 calendar days starting when the written plan is sent. The messaging boundaries are the same for all formats.
Working days for replying to messages are Monday–Friday. Video meetings also usually take place on weekdays, at a time we agree in advance. Weekend meetings are sometimes possible, but not guaranteed. We choose a convenient video-call service together.
The fee covers more than video meetings: it includes preparation using your materials, written recommendations and the agreed support. The format depends on your concern, and we discuss all the conditions before payment. In many cases, it helps to go beyond an initial consultation: ongoing support and at least one follow-up help us assess progress, consolidate changes and adjust the plan if necessary.
Every initial consultation includes reviewing the agreed materials, an in-depth online meeting, discussing possible explanations and preparing a written action plan.
Suitable for most concerns.
Initial meeting: 60–120 minutes
Short clarification questions about applying the plan: 14 calendar days starting when the written plan is sent
Included follow-up meeting: 1 meeting up to 45 minutes
7,900 RUB
For situations that need longer support and several follow-ups. For example, a household with many animals whose individual needs matter, introducing cats, or other situations where we need to monitor changes carefully and adapt the plan.
Initial meeting: 60–120 minutes
3 follow-ups up to 45 minutes each
Support between meetings: 6 weeks starting when the written plan is sent
We choose follow-up intervals individually: from 1 day to 3 months after the previous meeting, depending on the situation and availability.
13,900 RUB
For an existing concern: a meeting up to 45 minutes, including review of videos, observations and homework sent beforehand.
up to 45 minutes
3,500 RUB
A new concern in a returning household: a consultation 60–120 minutes, a new personalised written plan, one follow-up up to 45 minutes and 14 calendar days of chat or email support starting when the written plan is sent.
60–120 minutes
6,900 RUB
Initial-only — on request, 5,900 RUB. Preparation, a meeting 60–120 minutes, a written plan and 14 calendar days of limited support starting when the plan is sent; no follow-up.
